The most efficient vehicle to operate services in inner city
Client Overview
Blech Kurier is helping laboratories across Munich cities with deliveries. Their service is depending on speed and accuracy in delivering in time. After testing out another cargo bike – Blech Kurier started using CityQ in 2024. After initial testing with one CityQ cargo bike, Blech Kurier has now 5 CityQs operating in Munich – each doing up to 100km per day.
Location
Munich, Germany
Task
Pick-up and delivery of laboratory probes
Problem
Eco-friendly delivery mandatory to get assignments. Find a reliable cargo-bike with weather protection.
Challenge
- Access: Large vans struggled to reach service locations efficiently.
- Parking: Limited availability and frequent parking fines inflated operational costs.
- Recruitment: Attracting and retaining service personnel was becoming difficult due to the discomfort and inefficiency of current vehicle options.
Solution: Switching to CityQ
- Agile: Smaller and faster than competitors
- Control: Stable and responsive in turns and high speed
- Efficiency: Cost per kilometer reduced by 0,28 € in comparison to a car
- Safety: Slip-resistant
- Comfort: Seating, door, wiper and side window
- Appearance: Perceived small, friendly and accepted by city. Attractive marketing
- Recruitment: Popular. Making it easier to recruit personnel
Facts & Numbers
5 bikes
Increased bike from 1st bike bought almost 2 years ago
100 km
Daily usage per day
1.000 - 2.000 km
Monthly usage per CityQ
We are fundamentally convinced by 4-wheeled cargo bikes. In addition, it has been a requirement from several of our customers. We chose a cargo bike from CityQ because we trust the technology of CityQ bikes, and we were impressed by both the equipment and design. They also offered strong local service – and the overall price was fair.
Why customer choose CityQ over other bikes?
| Features | CityQ | Other Cargo Bikes |
|---|---|---|
| Efficiency | Fast, powerful and more agile. The sporty cargo bike. 1-3m3 capacity | Larger, heavier, wider, less torque. 0,5m3-2m3 capacity |
| Reliability | Chainless drivetrain, regenerating brakes, puncture free tires. Pre-emptive maintenance | 30% more issues with chains, mechanical brakes, air-tires, lack of service |
| Comfort | Car like seating, best weather protection, floor and doors | Back issues with bike saddle, wet from side and ground |
| Service | Dedicated service centres, mobile service, spare part availability. Online tracking | Fragile parts and lack of service – reduce uptime and life span |
| Safety | Full floor chassis, doors, wiper, car like seating | Less protection, unstable for rollover and turns |
| Public Accept | Score high on design, awareness and recognition | Perceived as too high and boxy |
