Developed Xenobike based upon CityQ – launching a new, unique product and service
Client Overview
Location
Belgium
Task
Scanning roads and pavement infrastructure – helping cities to plan maintenance and make digital twins. Includes making GIS map of the bike lanes and pavements.
Problem
Cities ordering cars to scan streets and inner cities for planning of maintenance and digital twins. But cars have limited access in most of inner cities. A bike have access to almost all of the inner city
Challenge
- Access: Large vans struggled to reach service locations efficiently.
- Parking: Limited availability and frequent parking fines inflated operational costs.
- Recruitment: Attracting and retaining service personnel was becoming difficult due to the discomfort and inefficiency of current vehicle options.
Solution: Switching to CityQ
- From scanning only with cars to also scanning with CityQ where cars are not allowed.
- Enabling monitoring of car free infrastructure.
- Launched in the US and Europe - planning to launch globally.
- Customization includes mounting Lidar scanners and a customized box for managing the equipment and data collection.
- Winning award with Xenobike.
Facts & Numbers
4
CityQ pickups – customized as Xenobikes
1,5 years
Track record since first delivery
-10 °C
Used even during winter with snow, ice
CityQ has been a perfect vehicle platform for us to make Xenobike – a customized model with our Lidar product and services. It has enabled us to offer a unique scanning service of pavements and carefree areas in inner cities. This has become a strategic partnership to us; hence we have taken a shareholder-position in CityQ.
Why customer choose CityQ over other bikes?
| Features | CityQ | Other Cargo Bikes |
|---|---|---|
| Efficiency | Fast, powerful and more agile. The sporty cargo bike. 1-3m3 capacity | Larger, heavier, wider, less torque. 0,5m3-2m3 capacity |
| Reliability | Chainless drivetrain, regenerating brakes, puncture free tires. Pre-emptive maintenance | 30% more issues with chains, mechanical brakes, air-tires, lack of service |
| Comfort | Car like seating, best weather protection, floor and doors | Back issues with bike saddle, wet from side and ground |
| Service | Dedicated service centres, mobile service, spare part availability. Online tracking | Fragile parts and lack of service – reduce uptime and life span |
| Safety | Full floor chassis, doors, wiper, car like seating | Less protection, unstable for rollover and turns |
| Public Accept | Score high on design, awareness and recognition | Perceived as too high and boxy |



